Invoices and deliveries will only be processed once payment has been cleared in Awesome Audio’s bank account. See the Awesome Audio’s T&C’s Payment Policy document for more information.
We have a standard delivery fee of R60 in Cape Town area (50km or less from CBD) and R110 per order to the rest of South Africa.
Shipping / Delivery is made by door-to door courier (The Courier Guy). Please provide a physical address, whether it is a work or home address. Our courier are unable to deliver to PO Boxes. Please note that we need a little time to process your order and need to wait . If order is placed before 12pm on week days we try and have it sent out the same day. Otherwise it will only be shipped the following day. If your order is placed on weekends, it will only be processed on the Monday. Please allow anything from 1-2 working days for delivery in major cities and 2-3 days to remote areas.
This is just a guideline as we have no control on delivery times, as there are many factors that will be out of the couriers control like, traffic, weather and other delays which can not be foreseen. We will e-mail you a tracking number to allow you to track your order once collected at our warehouse by the courier.
Awesome Audio is not liable for late deliveries of products purchased through Awesome Audio’s website (www.awesomeaudio.co.za) or through orders placed through Pricecheck, Bid or Buy or Sell- SA. Awesome Audio will however try to ensure a smooth delivery process and we try our best to ensure we send out your order as soon as it is ready.
Customers should receive an email once their order has been collected by the courier with a tracking number to allow customers track their order.
Orders for Collection from Premises :
Products listed on Awesome Audio’s website are not held at our offices. In order to minimize costs and ageing stock, Awesome Audio prefers to order items from various suppliers once an order has been placed and paid for.
If you require urgent delivery please contact us and we will try our best to accommodate you. Urgent delivery cost will need to be quoted and is not part of our standard delivery fee.
Please feel free to contact us with any other queries you might have.